Frequently asked questions

Absolutely! We have been hosting up to 60 participants private events.

Ticket prices per person is 140 HKD for 1 game. 280 HKD for 2 games and 238 HKD for 3 games. The latest ticket prices are alway found on our booking page.(javascript:void(0)) The price will vary in different countires, make sure you select the proper country and shop before booking.

Due to high reservation demands, all sales are final with no refunds. However, depending on our judgement and on availability, it is possible to alter the booking time. Please call to request for this with minimun 24 hours before your reservation.

We require a minimum of two people per room and our largest room can support up to 8 guests at once.

While we can’t 100% guarantee it, we have designed our experience to be very different from other VR experiences you may have tried before: It’s room scale, you can freely move around, and we track your entire body. Many of our guests who have experienced motion sickness in other VR experiences do not experience any at all with VR Live.

We make our own experiences. Some of them are games, others will be adventures, they’ll all be as fun to play as they are to watch. With VR Live, you’re not just transported into new worlds – we want to give you the chance to become the characters in these worlds. That’s something you can’t do anywhere else!

It’s the closest thing to the “holodeck” that exists. We combine motion capture with the latest in VR hardware to create the best VR experience on the planet. It’s very different from VR experiences you might have tried at home or at other places. That makes it a real challenge to explain. The only way to truly understand it is to try it for yourself.

Please plan for a total of about an hour for your VR Live experience. This will consist of about 15 minutes of training and setup, about 30 minutes in VR, plus another 15 minutes of debriefing and reviewing video highlights of your experience. We ask that you arrive about 15 minutes before your experience starts to ensure your VR Live experience does not get cut short.

We have cabinets inside to safely store your belongings.

Please try to arrive 10-15 minutes early to make sure you have the full experience. Late groups may have their game experience cut short.

Guests must be taller than 1.2m (48″) to play. We do not recommend this experience to pregnant women or those with heart conditions. You will need to be able to walk unassisted for 30 minutes continuously with full use of both hands. Unfortunately this experience is not currently wheelchair friendly.

Simple computer usage and our team will help you set up and get familiar with the the computers or VR environment. Here are some pre-arrival information that would be best to take note of. - Minors under the age of 12 years must be accompanied by a parent or guardian during the Virtual Reality session. - Due to the nature of some of our VR titles, we recommend that pants be worn to avoid any issues with getting you strapped into some of our equipment.​ ​ - We advise that you arrive at least 15 minutes prior to your reservation time. ​ This will give you time to get familiar with the equipment and with the rules of each activity to get you set up for your Virtual experience. ​ - Late arrivals will reflect the overall time of you session. Eg. If you're 15 minutes late then you'll only be able to enjoy the Virtual world for 45 minutes. ​ - Only one person is allowed in each of our full body zones at a time. -Height requirement 48 Inches (122 cm).

A small percentage of users may experience some slight motion sickness. Tell your attendant immediately and they can help remove your equipment. Closing your eyes, sitting down or calm breathing can also help.

You can reach out to us directly via phone or email. Alternatively you can use our "Contact" page to send us a message.

Yes, if they are within 8x2 Inches ( 20.23x 5.08cm). If you wear prescription glasses we recommend using contact lenses while using our equipment as some may not fit our head mounted displays.

We provide storage for all loose articles prior to the experience. Please note that VAR LVIE is not responsible for any lost or stolen items.

We do not avdvise to do so.

Please plan to spend at least 45 minutes. During popular hours, there maybe line ups or waits. please allow up to one hour for your complete experience.